Privacy Policy
Clay & Ball respects your privacy. This policy explains what information is collected through this website, how it’s used, and how it’s protected.
1. Information We Collect
When you use this website, we may collect:
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Your name
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Email address
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Shipping and billing address
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Phone number
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Order details
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Any information you provide through contact forms
We may also collect non-identifying information such as browser type, device, and pages visited for website analytics.
2. How Your Information Is Used
Your information is used to:
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Process and deliver orders
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Respond to enquiries
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Send order updates
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Send newsletters, if you have subscribed
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Improve the website and customer experience
We do not sell, rent, or trade your personal information.
3. Email Marketing
If you sign up to the newsletter, your email address will be used to send updates about product releases, studio news, and related content.
You can unsubscribe at any time by clicking the link in any email or by contacting us directly.
4. Payments
Payments are processed securely through trusted third-party payment providers. Clay & Ball does not store your full credit card details.
5. Cookies
This website may use cookies to improve your browsing experience and collect basic analytics data.
You can disable cookies in your browser settings if you prefer.
6. Third-Party Services
We may use third-party services for:
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Website hosting
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Payment processing
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Email marketing
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Analytics
These providers only receive the information necessary to perform their services and are required to protect your data.
7. Data Security
Reasonable steps are taken to protect your personal information from loss, misuse, or unauthorised access. However, no online system can be guaranteed 100% secure.
8. Access and Corrections
You have the right to request access to the personal information we hold about you and to request corrections if needed.
Please contact us at: clayandball@gmail.com
9. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this website.
10. Contact
If you have any questions about this Privacy Policy, please get in touch via the contact form on this website or email: